Cookies

​​​​​How we use cookies and other methods for the collection of website usage data

By using the website www.egyptair.com and other online services, such as our mobile app, you agree that we can store and access cookies, IP addresses and use other methods to collect website usage data, and improve your online experience. This can include information about your use of the website, the browser and device type you are accessing from and where you are in the world (see 'How do we collect and use geo-location information?').

What are ‘cookies’?

Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used to make websites function properly, as well as to provide business and marketing information to the owners of the site.
For example:

  • Our cookies will remember your chosen language and country so that when you go to the website the pages are in that language and the departure airports are in that country.
  • If you're halfway through a booking our cookies will allow you to browse other areas of the website and then return to your booking.

When do we use cookies?

EGYPTAIR uses cookies on egyptair.com for the following purposes:

Technical

Cookies are used for technical reasons to enable the efficient working of egyptair.com. For example, to:

  • balance website traffic to ensure our customers receive a consistent and reliable service
  • limit traffic to key parts of the website to maintain performance levels
  • store your acceptance of the Privacy Policy, cookies policy and website terms and conditions, without which access is not granted to egyptair.com

Ease of use

Cookies are used to enhance the ease of use of egyptair.com for customers. For example, to:

  • remember your language and country of choice and presenting relevant content
  • keep track of customers’ EgyptairPlus number when you have logged in
  • remember your selected departure airport when booking a flight

Tracking

Cookies are used to gather statistics on how visitors use our site. For example, to:

  • gather feedback on customer satisfaction through our website survey
  • gain insight into how visitors use the website so that we can make improvements to its usability

Marketing

Cookies are used to enable us to present appropriate messages to you. For example, to:

  • allow egyptair.com to serve up different versions of a page for marketing purposes
  • control invitations on egyptair.com for instant credit card offers
  • allow third parties to display appropriate advertising and to track its effectiveness
  • display messages which offer a selection of products based on what you're viewing on egyptair.com, which are presented to you by our agency when you visit other selected websites. This is known as online behavioral advertising.

You can choose to opt out of this type of advertising permanently by going to http://www.networkadvertising.org/choices. Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites.
For more details on the cookies that operate on egyptair.com please go to 'More information about cookies used on egyptair.com'.

How do I refuse or withdraw consent to the use of cookies?

  • You may refuse to accept cookies by altering the settings on your internet browser (for example Internet Explorer, Chrome and Firefox). Please note that if you choose not to permit cookies some areas of our website may not function properly or be accessible.
  • For further information about how to refuse cookies, please refer to your browser ‘Help’ section or see http://www.allaboutcookies.org.

Please note though, that if you delete your cookies:

  • We will no longer know that you've opted out of online behavioral advertising, so the banners from our third-party advertisers will reappear when you visit other selected websites.
  • We will no longer automatically recognize that you have agreed to our Privacy Policy, cookies policy and website terms and conditions and will ask for confirmation of this along with your language and country preferences.

What is online interest based advertising?

Online interest-based advertising is a way of serving advertisements on the websites you visit and making them more relevant to you and your interests.
Shared interests are grouped together based upon previous web browsing activity and web users are then served advertising which matches their shared interests. In this way, advertising can be made as relevant and useful as possible. Relevant ads can also be delivered based upon the website content you have just been viewing. This is known as ‘retargeting’.For more information refer to http://www.youronlinechoices.com/uk/

How do I opt out of online interest-based advertising?

There are a number of sites which can help you opt out of online interest-based advertising from the third-party advertising agencies that operate online interest-based advertising for website publishers.These include http://www.youronlinechoices.com/uk/ and http://www.networkadvertising.org/choices

Please note that opting out of online interest-based advertising using those services:

  • does not mean that the advertising of EGYPTAIR products and services on our own websites will stop being personalized to your interests
  • may not stop all online interest-based advertising because it only applies to those third-party advertising agencies that have signed up to those services
  • may not stop all online interest-based advertising because it only applies to those third-party advertising agencies that have signed up to those services
In addition, deleting browser cookies can remove your opt out preferences, so you may need to opt out again.

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