Web bookings support

If you have one of the following requests related to your booking

  • Seat assignment.
  • Special request.​
  • Change your reservation.
  • Website design.
  • Error response.
  • Browser Problem.​

Submit an electronic request to :

for online bookings made through Worldwide website.

or call: 1717- 090070000 (within Egypt) Everyday from 08:00 AM to 20:00 PM

Payment support

EGYPTAIR is doing every possible effort to insure the efficiency of the website however in the unlikely event of experiencing problem during payment kindly send an email to

Online Refund Request

To request a refund on a ticket purchased online through, please submit your request here.


For all queries unrelated to features and web bookings made through ex: (Following-up to waiting list reservation, providing best fares, children travelling alone, Etc.)

Submit an electronic request to

090070000 (within Egypt)

1717 (within Egypt)

002( 02) 26964229 (worldwide)

For any complaints kindly send an email to or ask for survey on board
From Sunday To Thursday (8:30 Am till 5:00 Pm)

Go to EGYPTAIR ​worldwide offices contacts​​​