Web bookings support

If you have one of the following requests related to your booking

  • Seat assignment.
  • Special request.​
  • Change your reservation.
  • Website design.
  • Error response.
  • Browser Problem.​

Submit an electronic request to :

[email protected]

for online bookings made through Worldwide website.

or call: 1717- 090070000 (within Egypt) Everyday from 08:00 AM to 20:00 PM

Payment support

EGYPTAIR is doing every possible effort to insure the efficiency of the website however in the unlikely event of experiencing problem during payment kindly send an email to

[email protected]

Online Refund Request

To request a refund on a ticket purchased online through, please submit your request here.


For all queries unrelated to features and web bookings made through ex: (Following-up to waiting list reservation, providing best fares, children travelling alone, Etc.)

Submit an electronic request to

[email protected]

090070000 (within Egypt)

1717 (within Egypt)

002( 02) 26964229 (worldwide)

For any complaints kindly send an email to [email protected] or ask for survey on board
From Sunday To Thursday (8:30 Am till 5:00 Pm)

Go to EGYPTAIR ​worldwide offices contacts​​​