Support


Web bookings support

If you have one of the following requests related to your booking

  • Seat assignment.
  • Special request.​
  • Change your reservation.
  • Website design.
  • Error response.
  • Browser Problem.​

Submit an electronic request to :

webbookingsupport@egyptair.com

for online bookings made through Worldwide website.

or call: 1717- 090070000 (within Egypt) Everyday from 08:00 AM to 20:00 PM

Payment support

EGYPTAIR is doing every possible effort to insure the efficiency of the website however in the unlikely event of experiencing problem during payment kindly send an email to

paymentsupport@egyptair.com

Online Refund Request

To request a refund on a ticket purchased online through egyptair.com, please submit your request here.

Important

For all queries unrelated to www.egyptair.com features and web bookings made through www.egyptair.com ex: (Following-up to waiting list reservation, providing best fares, children travelling alone, Etc.)

Submit an electronic request to

callcenter@egyptair.com

090070000 (within Egypt)

1717 (within Egypt)

002( 02) 26964229 (worldwide)

For any complaints kindly send an email to wecare@egyptair.com or ask for survey on board
From Sunday To Thursday (8:30 Am till 5:00 Pm)

Go to EGYPTAIR ​worldwide offices contacts​​​

​​​