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To improve the accessibility of air travel to passengers with reduced mobility, EGYPTAIR has set a number of guidelines to ensure that these special needs are understood and provided accordingly.
Depending on an individual’s condition, it may be necessary for some passengers with reduced mobility to prepare a Medical Information Form (MEDIF) and submit it in preparation for their flights for review and approval by EGYPTAIR. For more information about, (MEDIF) contact
EGYPTAIR customer service representatives and public relations representatives are available at departure and arrival locations to extend care and assistance to passengers with special needs.
Seats close to cabin attendants and lavatories are assigned to passengers with special needs to ensure their comfort onboard.
For your convenience, we provide wheelchairs, medical lifts, sheets, pillows and blankets free of charge.
You can place your request for assistance from among the following selections:
For your comfort, if you require a second seat, remember to indicate this when making your reservation. Egyptair agents will notify you of availability. Booking a second seat guarantees you a more comfortable and non-restrictive trip.
Please note: If the flight is full and you have not reserved a second seat, you may be refused permission to board for safety reasons if your body mass does not allow you to sit in a single seat.