Online Refund

Kindly submit your online refund form from same country selected during your reservation.
Please use the form given below to request for a refund for an Electronic Ticket purchased online through Please submit separate forms, completed with all details, for each refund request.
The refund request will be processed according to the ticket fare rules, EGYPTAIR policy, and will take up to 21 working days (and it may take longer than usual, due to the high volumes currently being processed). Please note your credit card company and/or the issuing company may require additional time to credit the funds to the card.
To request a refund on a ticket not purchased through, please contact the Ticket Office nearest to you.
Please note that all refunds are subject to a refund fee per passenger based on fare conditions.
Please be aware that your reservation will be cancelled automatically after submitting the online refund application form.
Note: Once the refund request is submitted, the reservatio​n cannot be retrieved again.
In case of participating in a bid through E-upgrade, passengers must cancel their offer before requesting to refund the ticket.Click Here to cancel the offer.​​​
* Mandatory fields​​​
Online refund request

Purchaser Information

(which used while booking)
(given by the customer while booking)

Credit Card Information

XXXXXXXXXXXX (Last 4 Digits)

Ticket Information

Document number(s) required
Please enter your 13-digit Ticket or service document . EX: 0771234567890




Verify Recaptcha required