We use cookies

By continuing to browse Egyptair.com, you agree to our terms of use , privacy policy and the use of cookies. For more information, please review our cookie policy.

It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.

Online Refund

Online refund request

For Auto online refund

Please read carefully the general conditions shown below, then kindly to click here and check the eligibility for your ticket/s to be automatically refunded or you can fill in the below Online Refund Form.

The refund request will be processed according to the ticket fare rules shown during purchasing the ticket.
If you have your Boarding Pass issued, please make sure to cancel it before you apply.
All refundable tickets in your booking will be submitted, if you want to refund only one ticket, please click here to contact nearest EGYPTAIR office to split your booking and apply again.
In case of involuntary cases (Flight cancelation, Medical report, etc.) please click here to contact nearest EGYPTAIR office.
In case of participating in a bid through E-upgrade, passengers must cancel their offer before requesting to refund the ticket, please click here to cancel the offer.
Please be aware that your reservation will be cancelled automatically after completing the Auto Refund process.

For Online Refund Form

Please read carefully the general conditions shown below, then kindly submit the online refund request form.

Kindly submit your online refund form from same country selected during your reservation.
Please use the form given below to request for a refund for a booking purchased online through www.egyptair.com, in case of more than one booking: please submit separate forms, completed with all details, for each booking refund request.
The refund request will be processed according to the ticket fare rules, EGYPTAIR policy, and will take up to 21 working days (and it may take longer than usual, due to the high volumes currently being processed). Please note your credit card company and/or the issuing company may require additional time to credit the funds to the card.
To request a refund on a ticket not purchased through www.egyptair.com, please click here to contact nearest EGYPTAIR office.
Please be aware that your reservation will be cancelled automatically after completing the Auto Refund process or through submitting the online refund application form.
In case of participating in a bid through E-upgrade, passengers must cancel their offer before requesting to refund the ticket, please click here to cancel the offer.